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Once your order has been placed it will be processed and shipped quickly. If
you need to make any changes to your order please contact us
immediately. Otherwise we may not be able to make changes before your
order ships.
Once you approve the order acknowledgement and artwork approval, the order
is initiated and production begins. If you require additional information
or clarification, please contact your sales representative.
Cancellations are charged at a $50 service fee, plus any production charges
accrued at the time. Production charges include, but are not limited to:
art charges, paper or product proofs, set up charges, digitizing
[embroidery], restocking fee [15% of item price] and shipping charges.
These fees will be billed at Greystone Promotional Products discretion.
The best way to avoid cancellation fees is to be 100% confident that you
want to move forward with your order. Please make your selections carefully
and thoughtfully.
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